Transformative IT Services: Case Studies for Success
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Case Studies

Optimization Triumph: Boosting Brand Visibility

The Challenge

In a bid to uphold its esteemed legacy amid evolving market dynamics and fierce competition, our client sought to amplify brand recognition and drive foot traffic to its extensive network of 7,400 global locations.

Results

70%
UPTICK
In customers discovering the
client through Google Maps

50%
INCREASE
In Phone calls initiated directly from
their Google My business listing

40%
RISE
In clicks originating from
their Google My Business profile

Unlock the secrets behind our solution to the challenge. Fill the form now to discover how we elevated the brand and bolstered bookings.

    Maximizing Online Presence: Real Estate Trust’s Triumph Over Digital Hurdles

    Our client, a prominent real estate investment trust specializing in managing, acquiring, and developing urban retail properties, encountered a perplexing dilemma.

    The Challenge

    Despite the majority of its retail centers remaining operational during the shutdown, Google inaccurately labeled its properties as ‘permanently closed.’

    The erroneous depiction arose from oversight in claiming or optimizing the company’s online listings. This left them vulnerable to unauthorized claims or misinterpretations by Google, potentially disrupting operations based on misleading feedback. Managing 35 properties across 15 channels seemed insurmountable due to limited time and personnel.

    Results

    339%
    SURGE
    GMB engagement soars
    with staggering increase

    155%
    INCREASE
    Enhanced Google visibility
    boosts impressions

    204%
    SURGE
    GMB activity spikes,
    Discovery searches up 272%

    100%
    SURGE
    Photo views skyrocket

    Unlock the secrets behind our solution to the challenge. Fill the form now to discover how we elevated the brand and bolstered bookings.

      Driving Growth: Cloud Platform Soars with SEO

      In the dynamic realm of cloud data platforms, our client stands as a pioneer, offering an unparalleled solution designed to revolutionize the way businesses handle their data.

      The Challenge

      However, despite their innovative edge, a critical challenge loomed over their digital presence: inconsistency in blog post publication.

      While their platform flourished, the blog lagged, posting only 2-3 times monthly. In September 2020, just 768 sessions were recorded, far below expectations. Operating in a niche industry posed challenges, demanding a transformation to unleash their digital footprint’s potential.

      Results

      350%
      INCREASE
      Blog views in 7 months

      140%
      INCREASE
      Organic Traffic

      Unlock the secrets behind our solution to the challenge. Fill the form now to discover how we elevated the brand and bolstered bookings.

        Digital Transformation: Elevating Resort’s Success

        Navigating through the digital landscape with finesse, our client, a prestigious resort nestled in the enchanting US.

        The Challenge

        Client faced the challenge of redefining its brand positioning and bolstering bookings and leads. Collaborating with a visionary digital marketing firm, the resort embarked on a transformative journey aimed at crafting a website that not only captured the essence of its Southwestern charm but also optimized its digital footprint.

        Results

        16%
        revenue increase
        Revamped Website

        23%
        surge post-launch
        mobile traffic

        41%
        surge
        Wedding RFP’s via mobile

        Unlock the secrets behind our solution to the challenge. Fill the form now to discover how we elevated the brand and bolstered bookings.

          IHCC – JEDDAH – CONSTRUCTION

          IHCC is a turnkey solution provider specializing in healthcare, education, and mixed-use projects. Their primary focus is to provide complete turnkey solutions for healthcare, educational, and mixed-use projects, encompassing all aspects from initial conception to final completion. This includes comprehensive feasibility studies, conceptualization, architectural and engineering design, state-of-the-art construction, financing, procurement, equipping and furnishing, as well as operational services.

          Business Problem/Business Need

          • Negotiations with the supplier are currently being conducted manually, and the entire approval process is also managed manually.
          • This manual process has made it difficult for the supplier to track invoice statuses.
          • IHCC recognizes the need for a negotiation process with approvals and requires workflow customization to meet the pre-negotiation approval requirements.
          • Additionally, IHCC intends to enable AME approvals for new supplier registrations and sourcing award approvals.
          • The Procurement Manager is also tasked with monitoring online discussions between the buyer and the supplier.
          • Furthermore, IHCC seeks the creation of a supplier quotation comparison report to fulfill their client’s needs.

          Project Implementation & Team

          Modules Implemented:

          • Oracle PM
          • Oracle SCM
          • Oracle DBA
          • Technical Lead

          Implementation

          • It enables suppliers to engage in online negotiations with the purchasing company.
          • The online evaluation process by PTRs has significantly reduced paper usage and saved a considerable amount of time.
          • Immediate email notifications are sent to ISP Users with information regarding pending purchase orders that require attention.
          • The system provides suppliers with the capability to register, maintain, and update their profiles through a self-service interface, which includes details such as address, contact information, and bank accounts.
          • To date, more than 2000 suppliers have successfully registered.

          SETE – JEDDHA – OIL & GAS

          SETE Saudia (SETE Energy Saudia for Industrial Projects Ltd.) was established in the Kingdom approximately 40 years ago. Originally founded as Petrola International, the company established a strong presence in the Western Region of KSA. As time progressed, SETE Saudia expanded its operations to various regions throughout the Kingdom, engaging in critical projects encompassing industrial and civil construction, the development of real estate communities, and water treatment.

          Project Overview

          Business Problem

          SETE wanted to find a capable partner who could comprehend their business requirements and legacy systems in order to re-implement their re-engineered business processes within the latest release of Oracle e-Business Suite version R12.

          Challenges

          SETE faced challenges in collecting accurate and timely information from their outdated and isolated legacy systems, which were responsible for supporting various processes in finance, financial planning and analysis, supply chain management, and procurement operations. SETE recognized the necessity to modernize these essential back-office operations.

          SETE currently operates an 11i E-Business Suite on the Windows platform. They encountered operational challenges with the 11i system on the Windows platform and aimed to have R12 re-implemented on the Linux platform.

          SETE desired to retain the supplier ID the same as it was in 11i when the migration was completed, a request that was not supported by Oracle.

          Project Implementation & Team

          Modules Implemented:

          • Oracle Financials
          • Oracle SCM
          • Oracle HRMS

          Implementation

          • The SETE reimplementation was structured in three phases: CRP1, CRP2 (UAT), and production migration.
          • CRP 1 involved the deployment of reports migrated from the 11i instance on the Windows platform, as well as the load and migration of supplier and customer data, along with data from previous years.
          • CRP 2 served as the second iteration, focusing on UAT testing and training.
          • The production cutover was executed, and support for the client was provided for a month as part of post-implementation support.

          MTN – YEMEN – TELECOMMUNICATION

          MTN Yemen was founded in September 2000 as a local and international joint-stock company, establishing itself as the preferred GSM service provider in the community under the brand name Spacetel Yemen. It later became a part of the Investcom Group, which subsequently merged with MTN International, leading to the transformation of Spacetel Yemen into MTN Yemen.

          MTN was founded to offer mobile services to users throughout the Republic of Yemen. MTN Yemen provides cutting-edge mobile products and services, utilizing the latest telecommunications equipment from Alcatel. This prepaid service offers a range of value-added GSM services, including features such as Show Number, SMS, Voice Mail, Fax and Data, Unified Mail, Super Detector, Ringtone, Logos, Songs, and more.

          The company also provides international roaming services to its subscribers, allowing them to use their numbers in most countries worldwide. The process of linking MTN with the majority of GSM networks is conducted on a daily basis.

          Business Problems and Challenges

          • Tax calculations and exemptions in all tax-related documents were manually performed.
          • Reports required for submission to tax authorities were prepared manually.
          • The tax impact of fixed assets, as well as the application of bonus and depreciation rates differing from the corporate book, were managed manually.
          • Management reports were also prepared manually due to their tax implications.

          Project Implementation & Team

          Team:

          • Project Manager – 1
          • Lead Functional Expert -1
          • Functional consultants – 2
          • Technical Experts – 2

          Benefits

          • E-business tax has been implemented and is capable of handling all scenarios for automatic tax calculation in both Financials and supply chain modules.
          • Custom reports required by tax authorities can now be generated directly from the system in the required format.
          • Fixed Asset Tax books have been implemented to manage depreciation scenarios and automatically generate reports from the system.
          • Management reports now encompass tax scenarios without the need for manual data entry or Excel corrections.

          Optimization Triumph: Boosting Brand Visibility

          The Challenge

          In a bid to uphold its esteemed legacy amid evolving market dynamics and fierce competition, our client sought to amplify brand recognition and drive foot traffic to its extensive network of 7,400 global locations.

          Results

          70%
          UPTICK
          In customers discovering the
          client through Google Maps

          50%
          INCREASE
          In Phone calls initiated directly from
          their Google My business listing

          40%
          RISE
          In clicks originating from
          their Google My Business profile

          Unlock the secrets behind our solution to the challenge. Fill the form now to discover how we elevated the brand and bolstered bookings.